Return Policy for www.LaRafael.com

At www.LaRafael.com, we strive to provide the best shopping experience for our customers. As an affiliate marketing online store, our return policy is tailored to reflect our partnerships with third-party sellers. Please read the following guidelines carefully before making a purchase.

1. General Policy

• Returns and Refunds: As an affiliate marketing platform, www.LaRafael.com does not sell products directly. Instead, all purchases are made through our partnered third-party sellers. The return and refund process is governed by the policies of the seller from whom the product was purchased.
• Responsibility: We facilitate your shopping journey by directing you to trusted sellers, but we are not responsible for handling returns, refunds, or exchanges directly.

2. How to Initiate a Return

1. Identify the Seller: Locate the seller’s name and order details in your purchase confirmation email or invoice.
2. Contact the Seller: Visit the seller’s website or contact them using the information provided during the checkout process.
3. Follow the Seller’s Policy: Adhere to the seller’s return and refund guidelines, including their timelines and requirements.

3. Key Considerations

• Eligibility for Returns: Each seller has specific terms regarding eligible items for returns, including unopened, unused, or defective products.
• Timeline: Return windows vary by seller; ensure you check and act within the specified timeframe.
• Shipping Costs: Return shipping costs are typically the responsibility of the customer unless otherwise stated by the seller.

4. Support from La Rafael

If you encounter difficulties communicating with a seller or have questions about their return policy, we are happy to assist by:

• Providing contact details for the seller.
• Offering guidance on navigating their return process.

While we cannot process returns or refunds on behalf of the seller, your satisfaction is important to us, and we will do our best to support you.

5. Exceptions

Please note that digital products, downloadable content, or personalized items may not be eligible for returns or refunds, depending on the seller’s policy.

6. Contact Us

If you need assistance regarding a return or have concerns about your shopping experience, please contact us:
Email: info@larafael.com

Last Updated: 3 Dec 2024